Call the HVAC experts at Dran's Heating & AC in Newport News

Your air conditioner shouldn’t be a source of stress—it should just work. We at Dran’s Heating & AC understand how frustrating a broken or inefficient AC system can be. That’s why our team is committed to delivering dependable, honest, and friendly air conditioning repair services directly to homeowners in Poquoson, VA.

Why Choose Dran’s Heating & AC for Your AC Repair?

When your comfort is on the line, you want a team that listens, cares, and performs. Here’s what makes us stand out:

  1. Rapid Response, Every Time
    We at Dran’s Heating & AC pride ourselves on prompt service—same-day appointments are our standard. No long wait times, no excuses.
  2. Transparent Communication
    Before any repair work begins, we explain exactly what’s happening, why it matters, and what the cost will be. You’ll never have to guess what you’re paying for.
  3. Skilled and Local Technicians
    Our team holds current licenses and has extensive experience with a wide range of AC models. We’ve been serving the Poquoson area for years, and we’re familiar with the specific cooling challenges this region presents.
  4. Commitment to Quality Workmanship
    We don’t cut corners. We use reliable parts and proven methods to ensure your system works efficiently long after we leave.
  5. Customer Satisfaction Guarantee
    If something isn’t right after a repair, we’ll come back and make it right. No questions asked.

These are the foundations of our service. That’s why we’re honored to be recognized as Poquoson’s top choice for AC repair.

Signs Your AC Needs Professional Attention

Your AC might not always break dramatically—but small warning signs can indicate bigger problems ahead. These include:

  • Lack of cooling even when the thermostat is set correctly
  • Reduced airflow or weak vent performance
  • Strange sounds, such as grinding or rattling
  • Unusual odors coming from your registers
  • Excess condensation or wet spots near the unit
  • Sudden spikes in your energy bill

If you notice any of these, we recommend contacting us right away. Addressing issues early can prevent discomfort and save you money in the long run.

Our AC Repair Process: Simple, Efficient, Trusted

Here’s how we at Dran’s Heating & AC restore comfort to your home:

  1. Schedule Your Appointment
    You can book online or give us a call at 757-975-8355. We work around your availability, not just ours.
  2. Thorough On‑Site Evaluation
    We arrive ready to diagnose. Our technicians inspect the unit, check refrigerant levels, filter condition, electrical connections, and airflow—all while keeping you informed.
  3. Clear Explanation of Issues & Options
    After diagnosing the problem, we explain your options—whether that’s a simple repair, part replacement, or a new system recommendation—along with clear cost estimates.
  4. Efficient Repair Work
    When you give the go‑ahead, we complete the repair professionally and thoroughly, using quality parts.
  5. Post‑Repair Follow‑Up
    Once we’ve finished, we test the system and ensure it’s performing as expected. You get a post-service walk‑through and detailed billing.
  6. Ongoing Maintenance Tips
    We don’t just fix things—we help you maintain them. We share easy-to-follow advice to keep your AC working smoothly for seasons to come.

Comprehensive AC Services We Provide

Your home’s cooling needs can vary, but our services cover it all:

  • Emergency AC Repairs – After-hours, weekends—we’ve got your back.
  • Refrigerant Leak Fixes – Ensuring safety and efficiency.
  • Electrical and Control Repairs – Addressing wiring, capacitors, relays, and thermostats.
  • Compressor & Motor Repair or Replacement – Restoring powerful, efficient cooling.
  • Frozen Coil Diagnosis and Solutions – Protecting your unit from damage.
  • Airflow and Vent System Troubleshooting – Ensuring balanced comfort across your home.
  • Odor Identification and Removal – Restoring fresh, clean air indoors.
  • Older Unit Evaluations – Honest recommendations on when repair makes sense—and when replacement might be smarter.

What Makes Us the Right Fit for Poquoson Homeowners

We understand this community, its homes, and its climate. Poquoson residents rely on reliable air conditioning to stay comfortable through hot, humid summers. We’ve serviced every neighborhood—from Messick Point to Wythe Creek—and seen firsthand how disruptive a malfunctioning AC can be.

We’re part of this community. Choosing us means you’re working with neighbors who treat your home like their own. We don’t rush through, ignore your questions, or upsell unnecessary services. We value clarity, fairness, and respect.

Success Stories from Poquoson Families

“Quick and professional—just what we hoped for.” We received a call from a family near Poquoson Park whose AC stopped working on a Saturday afternoon. Our technician arrived within hours, located a frozen coil, and fixed the issue before the evening heat set in. That kind of fast service earns lasting trust.

“Finally, someone who explained what was wrong.” A senior homeowner on Little Florida Road was worried about high energy bills. We discovered a faulty capacitor and a clogged filter. After repair and cleaning, the unit ran smoothly and the energy bill dropped noticeably.

These are just a few examples of how we go the extra mile—both technically and personally.

Is Your AC Worth Saving? Our Honest Insight

Deciding whether to repair or replace can be tough. We at Dran’s Heating & AC are committed to giving you honest guidance. We’ll assess your unit’s age, efficiency, and repair history. If a repair is the smart choice, we’ll explain why. If replacement makes more sense, we’ll walk you through the cost-benefit comparison—and refer you to our sister service for quality installations.

Preventive Care You’ll Appreciate

Pure repairs aren’t all we offer. We want your system running efficiently year-round. That’s why we recommend seasonal maintenance plans that include:

  • Filter replacements
  • Thorough cleaning of coils and condensate drains
  • Refrigerant level checks
  • Tightening electrical components
  • Testing system performance

Regular care helps prevent future breakdowns and can add years to your AC’s lifespan.

Frequently Asked Questions

How fast can you get to my Poquoson home?

We aim to offer same-day service whenever possible. Emergency after-hours help is also available—just give us a call at 757-975-8355.

Will you charge me to inspect my AC?

We offer a low-cost diagnostic visit covering the initial evaluation. If you choose us for the repair, that fee is credited toward the service.

Are your technicians licensed?

Yes. Our technicians hold both state HVAC licenses and EPA certifications. When we work in your home, you can trust professional, safe, and well-trained service.

Ready for a Cool, Worry‑Free Home?

Book online, or give us a call at 757-975-8355, to schedule your AC repair appointment. Let us bring comfort back to your home with honest, expert service you can depend on. We’re ready when you are.

Dran’s Heating & AC loves serving Poquoson—your comfort is our top priority. No gimmicks, no surprise charges—just friendly, expert care, delivered by people who treat your home like family. We’re looking forward to helping you stay cool all season.

Need Emergency AC

Repair Service?

Dran’s Heating & Air Conditioning is your friendly, local HVAC contractor servicing most brands of equipment and proudly installing industry leading Rheem systems.

Read Customer Reviews and Testimonials

Are we the best heating and air conditioning company in Newport News? We like to think so. But don’t just take our word for it – ask for recommendations, read online reviews and check out the Better Business Bureau to review heating and air conditioning contractors in your area.  When you do, you’ll find that we have great customer reviews on Yelp, Google and Facebook, and we work hard to maintain our A+ Rating at the Better Business Bureau. Give us a call today. We look forward to meeting you and becoming your HVAC contractor of choice.

Exceptionally helpful and professional. Quick response to a problem.

Gwendolyn Meharg, Facebook

You can not find a more honest capable HVAC company. Dran is all about customer satisfaction. He is honest and more than capable.

Molly Whitedog, Facebook

Dran services my HVAC and my family members systems. His knowledge and skill is everything you want when it comes to heating & AC. Thanks for your speedy repair on our AC yesterday. Everyone .. do yourselves a favor and CALL DRAN

Nance Galliher, Facebook